Patient information

Find out how to register at our practice and read other important information for patients.

Access to medical records

In accordance with the Data Protection Act 2018 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may ... [continue] Access to medical records

Children’s Privacy Notice

This leaflet explains why Boundary House Surgery collects information about you, how we keep it safe and private and how we may use that information. This leaflet was last updated ... [continue] Children’s Privacy Notice

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to ... [continue] Freedom of Information

HIE privacy notice

Change Log Version 0.1, Author: Foluke Oyinlola, Date: 04/02/2019 Version 0.2, Changes: Revised to incorporate IG Sub-Group members’ comments, Author: Foluke Oyinlola, Date: 22/02/2019 Version 0.3, Changes: Revisions following comments ... [continue] HIE privacy notice

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: using the online NHS registration ... [continue] How to register

Named GP

All patients at Boundary House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will Dr Samuels. You can still talk to or ... [continue] Named GP

Patient confidentiality

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. If you require this information in another format, please contact reception.


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Text message reminders

You can now register to receive information by text message on your phone regarding appointments and health care. Fill in this form to give us your mobile number. New Data ... [continue] Text message reminders

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regards to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 24th August, 2023