Find out how to register at our practice and read other important information for patients.
Access to medical records
In accordance with the Data Protection Act 2018 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may ... [continue] Access to medical records
Children’s Privacy Notice
This leaflet explains why Boundary House Surgery collects information about you, how we keep it safe and private and how we may use that information. This leaflet was last updated ... [continue] Children’s Privacy Notice
Complaints and compliments
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments
Freedom of Information
Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to ... [continue] Freedom of Information
HIE privacy notice
Change Log Version 0.1, Author: Foluke Oyinlola, Date: 04/02/2019 Version 0.2, Changes: Revised to incorporate IG Sub-Group members’ comments, Author: Foluke Oyinlola, Date: 22/02/2019 Version 0.3, Changes: Revisions following comments ... [continue] HIE privacy notice
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: using the online NHS registration ... [continue] How to register
Named GP
All patients at Boundary House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will Dr Samuels. You can still talk to or ... [continue] Named GP
Patient confidentiality
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
Please use the map below to see if you live within our practice boundary. If you require this information in another format, please contact reception.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Text message reminders
You can now register to receive information by text message on your phone regarding appointments and health care. Fill in this form to give us your mobile number. New Data ... [continue] Text message reminders
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The NHS operate a zero tolerance policy with regards to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 24th August, 2023
